⚡ You're offline — reports will be saved and submitted when reconnected
WiFi Support Portal

Report a WiFi Problem

Your device's network info is read automatically. Fill in the details below and submit your report to CU Boulder IT.

Live Device Diagnostics
Scanning…
Connection
—
Download
—
live measurement
Jitter
—
ping variance
Pkt Loss
—
of 10 pings
Connection Quality
Measuring…
Quick Links
Join CU Secure Set up secure campus WiFi → wifi.colorado.edu Join eduroam Set up eduroam global campus WiFi → oit.colorado.edu Register Specialty Device Register a device on CU network → device.int.colorado.edu ⚠ Only works on CU Boulder Network or Campus VPN Campus Speed Test Run a speed test on CU's network → speedtest.colorado.edu WiFi Diagnostics View access point info via Meraki → ap.meraki.com ⚠ Only works on a Meraki Network
Problem Report
Please enter your name
Please select a building
Please select your operating system
Please select an issue type
📍 Find it: Settings → Wi-Fi → connected network name
📍 Find it: Settings → Wi-Fi → tap network → MAC Address
Please enter your device MAC address
✓
Report Submitted!
Your report has been received by CU Boulder IT.
We'll follow up within one business day.
✓ Report submitted successfully!